continuously improves company鈥檚 credibility with serious and fast responding demands for customers.聽 We insist on credit standing first, customer oriented service and keep improving the quality of working and service as to guarantee the quality of products.
We pay much attention to intensifying the staff鈥檚 education for all-round development and fostering their sense of credit from beginning and fine matters. The credit behaviors of staff have been further standardized by engrafting the service conception of 鈥渨hole heartedness, whole honest 聽锛実ood faith鈥?and 鈥渃ustomer鈥檚 zero-risk,zero-inconvenience and zero anxiety鈥? which injects the 聽fresh energy and power to company鈥檚 credit system.
Business Service Center
Technical Support Center
After-sales service centers
Customer service objectives: customer satisfaction as the ultimate aim of the greatest
Customer service philosophy: do everything for the customer
Awareness of customer service: the customer is always right
Customer service lines: serious, rapid, efficient, our commitment
Customer service approach: pre-sale services, the sale of services, after-sales service
ODM/OEM
Customer needs assessment and determine customer needs
Awareness of customer service: the customer is always right
Satisfied customers JIT (timely production) demand
The handling of unexpected events: feedback within 24 hours of 8 D report
Regular contact with the customers, tracking customers on the use of products
Regular customer satisfaction survey conducted according to the recommendations of
customers continued to improve work
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